Items purchased through incase.co.nz
- We guarantee all merchandise purchased through incase.co.nz
- If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
- Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
- No refunds after 30 days.
- Returns must be in new condition with all packaging and tags in place.
To return an item purchased through incase.co.nz
- Pack the item in the original packaging with all tags attached in original condition.
- Include the original packing slip or copy of the receipt and reason for the return.
- Label the package with the following address and ship via carrier of your choice.
16A Tarndale Grove
Albany, Auckland 0632
Send your order number and tracking number to firstname.lastname@example.org